HASAI was so pleased to be invited to speak at the annual meeting of the Hospital Association of South Africa and talk about “The Role of Leadership in Leading Quality Improvement.”  In honor of the occasion, I proudly wore my Bafana Bafana jersey, the uniform of the South African national soccer team.  Of course, the lessons and stories from Goal Play! featured prominently in the speech.

I pointed out that my leadership lessons were already working, in that the team (admittedly one of the worst in the world) had–during my short stay in South Africa–maintained a undefeated record.  People were kind to avoiding pointing out that the period in question just covered two matches!